December 2010 | Practitioner Tool by Heidi Burgess and Guy Burgess
In the conflict resolution realm, track II peacemaking or diplomacy has become increasingly common, complementing the more formal track I peacemaking efforts in myriad ways and at various points throughout a peace process. Conducting Track II Peacemaking presents the process of track II intervention as a series of steps that guide peacemakers in coordinating various track II efforts to maximize their positive impacts. This volume is the seventh in the Peacemaker’s Toolkit series.

April 2010 | Practitioner Tool by Simon J. A. Mason and Matthias Siegfried
This handbook examines interviews conducted with mediators to learn lessons about their mediation “method.” These methodological debriefings are typically conducted by individuals who have not been directly involved in the mediator’s work but who want to learn the mediator’s perspective on what was done and why it was done. This handbook enhances the practice of mediation by showing how lessons from individual mediators can be identified and made available both to their organizations and to a wider practitioner audience. It also gives guidance to staff debriefing mediators who are or have been directly involved in peace negotiations.

April 2010 | Practitioner Tool by Gerard McHugh
Leading experts on mediation and the plight of internally displaced persons (IDPs) collaborated to produce this handbook, which gives mediators the tools they need to incorporate IDPs' concerns into peace processes and agreements. Achieving such integration will not only safeguard the rights and interests of IDPs as stakeholders in a peace process but will also help mediators reach a negotiated and lasting settlement for all the parties involved in a conflict.

August 2008 | Practitioner Tool by David R. Smock and Amy L. Smith
Managing a Mediation Process is the first handbook of the Peacemaker’s Toolkit series. This handbook provides a methodology for mediating interstate and intrastate conflicts. Each of the six chapters covers a different step in the process, identifying what needs to be done at that step and how best to accomplish it. By consolidating the practical wisdom of managing a mediation process into an easily digestible format, Managing a Mediation Process is designed to help mediators identify areas where they may need more research or preparation, as well as develop options and strategies relevant to the particular case on which they are working.

February 2012 | Practitioner Tool by Kelvin Ong
Failure by mediators to fully assess the interests and positions of negotiating parties and accurately identify the strategies and tactics conflict parties employ to avoid disarming and demobilizing their fighting forces can greatly compromise the viability of disarmament, demobilization, and reintegration (DDR) programs. Providing guidance on the mediation and negotiation aspects of DDR, this toolkit lays out eight detailed steps that mediators can take to establish appropriate linkages between DDR and other aspects of a peace process.

February 2009 | Practitioner Tool by Ingrid A. Lehmann
The second handbook of the Peacemaker’s Toolkit series, Managing Public Information in a Mediation Process helps mediators identify and develop the resources and strategies they need to reach a variety of audiences, from governments and rebel forces to local and international media, NGOs, and IGOs, divided communities and diasporas. It highlights essential information tasks and functions, discusses key challenges and opportunities, and provides expert guidance on effective approaches. Examples from past mediations illustrate how various strategies have played out in practice.

May 2011 | Practitioner Tool by Editors Nigel Quinney and A. Heather Coyne
This handbook poses and attempts to answer a series of basic, but complex, questions: Is there any advantage to the peace process in inviting or permitting the participation of proscribed armed groups (PAGs)? What kinds of PAGs are worth talking to and which are not? What form should the talks take and whom should they involve?

April 2010 | Practitioner Tool by I. William Zartman and Alvaro de Soto
A mediation initiative cannot be launched at just any time if it is to succeed. The conflict must be ripe for the initiation of negotiation. Parties resolve their conflict only when forced to do so-when each party’s efforts to achieve a unilaterally satisfactory result are blocked and the parties feel trapped in an uncomfortable and costly predicament. This toolkit lays out five steps mediators can take to assess whether a stalemate exists; interpret the parties’ perception of where they stand in the conflict; and encourage a ripe moment for mediation.

June 2010 | Practitioner Tool by Teresa Whitfield
Determining how to work with the many external actors involved in any peace process is a critical issue for peacemakers. This volume explores how peacemakers can productively work with informal mini coalitions of states or intergovernmental organizations that provide support for resolving conflicts and implementing peace agreements—an innovation often referred to as groups of “Friends.” Using lessons learned from successful and less effective examples of peacemaking, the author introduces five steps for mediators who may consider working with these groups.